Returns & Warranty Control
ANTI-FRAUD SECURITY: Eliminating swap fraud and counterfeits.
SEALED VERIFICATION: Instant logistics via through-packaging RFID.
USAGE TRACKING: Preventing “wardrobing” with immutable history.
WARRANTY CONTROL: Blocking duplicate or fraudulent claims.
Our system redefines returns and warranty management by providing absolute certainty at every stage of the process. With long-range RFID capabilities, logistics teams can verify a product’s authenticity through sealed packaging, ensuring the contents match the digital record without ever opening the box. This prevents ‘swap fraud,’ where genuine items are replaced by counterfeits or older models during transit or at the point of return. Additionally, Legitam offers a powerful tool against ‘wardrobing.’ Since the assignment and activation of a digital certificate serve as an immutable record of possession, it provides clear evidence of use. This allows brands to categorize such returns as ‘used’ rather than ‘new,’ protecting inventory value and ending the cycle of seasonal exploitation.
The Legitam system eliminates the risk of fraud by giving manufacturers and retailers full control over product circulation. Thanks to the unique identification of every single item, the verification process becomes instantaneous and error-free:
Instant Authenticity Verification: Confirm product originality without even opening bulk packaging. The system automatically recognizes the goods, protecting you against “fraudulent returns” involving counterfeits.
Comprehensive Usage History: Gain full insight into the product’s life cycle. You will know if a specific item has actually been used or worn, allowing for a fair assessment of return eligibility.
Protection Against Multi-Claims: The system monitors the claim history for every individual unit. This eliminates the possibility of re-submitting a claim for the same defect or reporting products that have undergone unauthorized modifications.
The Result? Minimization of losses due to extortion and a significant acceleration of logistical procedures.
Return fraud 15,14% of all returns – $103B –
Apriss Retail + Deloitte
Combating counterfeits
Post - Purchase Promotions
Reaching GEN-Z
Brand Value through Certification
Creating Influencer 2.0
DPP Compilance and Legal Requirements
Tracking and Global Distribution Control
The Power of RFID Automation
Returns & Warranty Control
Anti-Theft Protection System